Refund and Return Policy
At Circula, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You have 30 days from the date of delivery to return any unused products for a full refund. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item.
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
4. Non-Refundable Items
Some items are non-refundable, including gift cards and items marked as final sale.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.